Returns & Exchanges
At Habitat ReStore GTA, we want you to be satisfied with your purchase while supporting our mission to build affordable housing. If your item isn't the right fit, you can return most products within 14 days of purchase for a full refund or store credit.
Verify Eligibility
Ensure your item is in its original condition with all tags attached and that it was not marked as a 'Final Sale' or 'As-Is' item at the time of purchase.
Gather Documentation
Locate your original paper receipt or digital order confirmation, as proof of purchase is required for all returns and exchanges at our GTA locations.
Visit a ReStore Location
Bring your item and receipt to any Habitat ReStore GTA location during regular business hours to have a team member inspect the goods.
Receive Your Refund
Once approved, your refund will be processed back to your original payment method or issued as a store credit voucher for your next home improvement project.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing